2.2 If this is not the case (e.g. you specify an alternative residential address as the delivery location which resides in another county to the billing address) there may be a delay of a few hours while we perform the appropriate checks. If we are unable to validate your order, you will receive an email to inform you of this.
2.3 In the event of a delay, we will contact you either by email or telephone to inform you of this.
4.2 If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to re-dispatch the item or for you to cancel the order. Please note that for items that were undelivered through a fault of the consumer and a refund is requested, we reserve the right to deduct our outward shipping fees from the refund total.